Richard.Bailey

Why Is AWS Support So Bad?

I don’t know if it’s just me, but AWS support has gone downhill in recent months and years. To caveat this, please note that I have access to Enterprise support, and we have a technical account manager (TAM), so we spend a lot of money on AWS. The TAM has...

Resource handler returned message: “Unable to complete request: runtime error: invalid memory address or nil pointer dereference”

Has anyone experienced this issue before? I am getting an error in CloudFormation. AWS support has been utterly useless. Possible Fix It turns out this was an Internal Cloudformation issue, fixed by AWS Support allocating more resources to the MongoDB Third Party registry.

How to Remove and Close an AWS Account from Organizations

Creating an AWS Account is straightforward, but there are instances when you need to completely close an AWS Account, especially when managing AWS Organizations or dealing with sandbox accounts. This guide focuses on the systematic steps to close an AWS Sandbox account as part of the leavers process. Are you...

AWS Support Subscription Solutions: Navigating the 30-Day Period for Seamless Cloud Assistance

AWS Support Plans, crucial for a seamless cloud experience, come with a prerequisite – a minimum 30-day subscription. This condition ensures a commitment to the support resources provided by AWS. However, encountering issues within this subscription period can pose a challenge with the AWS Support Subscription Solutions, preventing immediate request...

How to Create a Custom Linux MOTD Screen

Creating a custom Message of the Day (Linux MOTD) screen on Linux involves modifying certain files and configurations. We’ll use the /etc/update-motd.d/ directory to add scripts that fetch and display relevant information. Here’s the detailed procedure: Step 1: Access the Terminal and Check MOTD is installed Open a terminal on...

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