VMWare appliance management – unable to login

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The VMware Appliance has a web interface and ssh login capability. The old-style web client was phased out after vSphere version 5.5.

VAMI unable to login

I encountered a really strange problem today when i could not login to my vCenter appliance. I know the password and the user account, but i was just getting this error:

Vmware Appliance, VMWare appliance management –  unable to login
unable to log in error

Now I was 100% certain of the password. To confirm I logged into the appliance via SSH with the exact same credentials. As you can see, SSH was working fine. How Wierd!

Vmware Appliance, VMWare appliance management –  unable to login
credentials working fine via SSH

The cause of this error was that the applmgmt service was not running

service-control --status
[email protected] [ /var/log/vmware/applmgmt ]# service-control --status
lwsmd pschealth vmafdd vmcad vmdird vmdnsd vmonapi vmware-analytics vmware-certificatemanagement vmware-cis-license vmware-cm vmware-content-library vmware-eam vmware-perfcharts vmware-pod vmware-postgres-archiver vmware-rhttpproxy vmware-sca vmware-sps vmware-sts-idmd vmware-stsd vmware-topologysvc vmware-updatemgr vmware-vapi-endpoint vmware-vmon vmware-vpostgres vmware-vpxd vmware-vpxd-svcs vmware-vsan-health vmware-vsm vsphere-client vsphere-ui
applmgmt vmcam vmware-imagebuilder vmware-mbcs vmware-netdumper vmware-rbd-watchdog vmware-statsmonitor vmware-vcha vsan-dps

To start the service simply type:

service-control --start applmgmt
[email protected] [ /var/log/vmware/applmgmt ]# service-control --start applmgmt
Operation not cancellable. Please wait for it to finish…
Performing start operation on service applmgmt…
Successfully started service applmgmt
[email protected] [ /var/log/vmware/applmgmt ]#

Now log into the vCenter Appliance management Interface

Vmware Appliance, VMWare appliance management –  unable to login
boom! it worked 🙂

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